Sophie Noble, Author at Medenta

1 Mar 2022 • Blog

How Mental Health First Aiders help to improve the workplace

Medenta’s Shelley Clegg, caught up with Inclusion and Diversity Manager for Wesleyan Financial Services, Naheem Ahmed, to talk mental health first aiders and the importance of having conversations with your staff… SC: Hi Naheem, can…

18 Feb 2022 • Blog

What should I include in a staff induction?

It can be quite daunting for a new employee coming into a workplace, however, ensuring they go through a proper induction programme can help them settle in and feel supported. It is hard to teach…

25 Jan 2022 • Marketing, News

The positive and negative impacts of social media on dentists

Medenta’s Lesley Turner recently caught up with young dentist Hiraa Jamil and John Lewis of mental health charity Confidental, to talk about social media and the positive and negative impacts of promoting your dental work…

10 Jan 2022 • Mental Health, News

Mindfulness – How it can help you relax away from the practice

Wellbeing and Engagement Coach and Trainer, Caroline Suggett, takes a look at the topic of mindfulness and explains the techniques you and your staff can use to help you switch off from the stresses and…

22 Dec 2021 • News

Getting the best out of dental nurses

The Old Surgery Practice Manager and then President of Association of Dental Administrators and Managers (ADAM), Lisa Bainham, looks at how you can get the best out of your dental nurses… Importance of dental nurses…

26 Nov 2021 • Mental Health, News

Flexible working requests

Sarah Buxton, FTA Law Employment Solicitor, looks at what you should do if a staff member has a change in circumstances and comes to you with a flexible working request. Right to request This isn’t…

27 Oct 2021 • Mental Health, News

Improving the mental wellbeing of your practice team

Dr Mahrukh Khwaja, founder of the wellbeing company Mind Ninja, looks at three top tips you can use to help your team build resilience and improve their mental health… Team meetings, mindfulness and building a…

13 Oct 2021 • News

Top tips to help with recruiting and retaining staff

HR and employment law solicitor, Sarah Buxton, looks at the difficulties practices’ have had with recruiting and retaining staff, and explains what can be done to overcome the issues… Struggles with recruiting and retaining staff…

28 Sep 2021 • Finance

How to make the most out of lockdown savings

Senior Area Manager at Wesleyan Financial Services, Michael Copeland, looks at how dentists and other members of the team can make the most out of any savings they were able to make during lockdown… Since…

27 Sep 2021 • Mental Health

Resilience – how to support your team through tough times

Performance coach, Johanna Hooper, looks at three key ways that you can help your team through tough times… Reducing stress levels Before you think about anything else the most important thing to do is look…

27 Aug 2021 • Managing patient finance in practice

How to deal with complaints

Medenta’s Eleanor Young looks at how to correctly deal with complaints… As a practice you may encounter patients who wish to make a complaint because they are dissatisfied with the service or the treatment they…

17 Aug 2021 • Managing patient finance in practice

How to have compliant patient finance conversations

Medenta’s Ruth Findlay looks at the right way to talk with patients about patient finance…. When it comes to talking about patient finance, it can be quite daunting for members of the practice team to…