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9 Sep 2024 • Blog, Managing patient finance in practice

Unwrapping the Financial Conduct Authority’s approval firms and what this means for Dental Practices

As part of the Government’s post-Brexit plans to improve the UK’s financial regulatory regime, in February this year the Financial Conduct Authority (FCA) published a new reform of the financial promotion regime. This is also…

26 Jun 2024 • Blog, Customer Service

Making patient finance easy

Why use patient finance? If you ask Gill Cramb, Practice Manager at Portlethen Dental Care then she’ll tell you it’s because it makes life easier for everyone. Long-time Medenta customer, Gill, has seen the popularity…

19 Apr 2024 • Blog, Mental Health

How to support women in practice going through the Menopause

Head of Sales at Practice Plan, Zoe Close, speaks to Practice Manager and President of ADAM (Association of Dental Administrators and Managers), Lisa Bainham, about their shared experiences of the Menopause and to find out…

28 Mar 2024 • Blog, Marketing

Would you like fries with that?

Practice Plan Creative Director, Les Jones, muses on the power of asking direct questions to unlock potential extra business. How many times have you heard the phrase ‘would you like fries with that?’ in a…

19 Feb 2024 • Blog, Customer Service

Nurturing Patient Enquiries for Success

In this guest blog, Dental Business Consultant, Lucie Simic, stresses the importance of keeping in touch with patients while they consider whether to take up treatment plans. In the fast-paced world of dental practices, the…

5 Jan 2024 • Blog, Mental Health

How to handle Seasonal Affective Disorder (SAD)

Seasonal Affective Disorder (SAD), known more commonly as ‘winter blues’ can affect us all to some extent or another. Business Development Manager, Lesley Turner, explains more about the causes and suggests ways to help guard…

15 Dec 2023 • Blog, Marketing

Why use social media in a dental practice?

Social media management consultant, Gemma Starkey, also known as Miss Social, shares some suggestions as to how to improve your social media game. When I first started out in dentistry, I remember dentists discussing whether…

29 Nov 2023 • Blog, Marketing

The case for authenticity

Stock images or ‘real’ pictures? Medenta Business Development Manager, Shelley Clegg, states the case for using real people instead of models. Websites are the shop front of a practice so it’s understandable that owners want…

20 Nov 2023 • Blog, Finance

Advice on buying a dental practice

Christie & Co recently published its annual Dental Market Review which showed there is still a strong appetite for practice ownership. Buying a practice can be a long and involved process with the average time…

27 Oct 2023 • Blog, Mental Health

Make Mental Wellbeing Part of your Daily Dental Routine

Professor Jo Clarke, Founder and Managing Director at Petros – Resilience for life, shares advice for dentists and their teams on how to improve their mind health, resilience and wellbeing. Dentistry is a particularly challenging…

13 Oct 2023 • Blog, Marketing

You’re not selling, you’re solving problems

Dental Business Coach, Ashley Latter, explains how selling, if done ethically, need not be a dirty word. Nobody likes to be on the other end of a hard sell. A salesperson who uses hard selling…

27 Sep 2023 • Blog, Mental Health

World Suicide Prevention Month – recognise the signs

To mark World Suicide Prevention Month, Mental Health First Aid tutor, Andy Elwood shares some ways to help people contemplating suicide. It’s not uncommon for people to think about suicide. In the UK, 20% of…