Blog

Lockdown led to a surge in our new Invisalign® patients

Eleanor Young talks to Sam Cook about how their practice saw the number of new Invisalign® enquiries triple during lockdown… When practices were told to close their doors in March, dental teams may well have…

Read More

Why you need to step up your customer service – and how to do it

Richard Scarborough talks to business coach Ashley Latter about the impact of Coronavirus on the demands and needs of patients, and the increasing importance of providing exceptional customer service… Richard: Is good customer service now…

Read More

Why we switched finance provider during COVID-19

Shelley Clegg shares Amy Barnes’s experience of switching to Medenta during the pandemic, and why now might be the best time to consider your options… There are a few key buzzwords that we’ve become accustomed…

Read More

How brand awareness and patient finance can help to rebuild your practice

Richard Scarborough explores how people are proactively searching for specific dental treatments and how this can go hand in hand with patient finance to attract new patients… Over the past few years many have noted…

Read More

Dental therapists and hygienists in the post lockdown world

Chloe Edwards talks to Amber Ojak about the effect that COVID-19 has had on dental hygienists and therapists. As practices continue to reopen and increase treatments Amber details the importance of how these roles can…

Read More

The post-lockdown opportunities of facial aesthetics

Richard Scarborough talks to Harry Singh about offering facial aesthetics after lockdown… COVID-19 has undoubtedly disrupted the plans many businesses had for this year, not least for those, like dental practices, who were forced to…

Read More

An interview with Guy Deeming: The new rules of patient engagement

Richard Scarborough speaks to Guy Deeming, the owner of Queensway Orthodontics and former Director for Clinical Practice at the British Orthodontic Society, about how lockdown accelerated the practice’s digital services, the new rules of engagement…

Read More

How patient finance can support your business on the road to recovery

Richard Scarborough looks at how introducing patient finance into your practice can help you get back on your feet once you’re able to reopen your doors… With the UK arguably facing the biggest financial challenge…

Read More

How COVID-19 changes forced us to create ‘version 2.0’ of our practice

COVID-19 forcibly separated us as a society; people from their families, retailers from their customers, and dentists from their patients. However, on the positive side it has also been a unifying experience in some ways.…

Read More

Six ways to keep communicating with your patients during COVID-19

Contact with others has never been more important than during this time of enforced separation. While that contact can’t be face-to-face, there are plenty of other ways to stay connected and communicate with patients, both…

Read More

Eight steps to take now to be ready for reopening

Lockdown during COVID-19 has presented a huge number of challenges for dentists. But there is always light in the dark and there are also opportunities to be found. While we know you would much rather…

Read More

Get me started with Medenta Patient Finance