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17 Jul 2023 • Blog, Customer Service

Five compelling reasons to join the dental industry

How dental practices can attract non-clinical team members from outside dentistry by highlighting these five compelling reasons to join the dental industry. Lucie Simic joined the dental industry more than a decade ago, taking the…

9 Jun 2023 • Blog, Finance

Keeping your cash flow smooth with patient finance

Since he took on ownership of Courtyard Dental practice in 2006, Dentist, Marcos White, has worked to create a fully private high-end practice with a welcoming environment. Specialising in cosmetic dentistry, he and his team…

15 May 2023 • Blog, Mental Health

Mental Health Awareness Week – Panic attacks.

The theme of this year’s Mental Health Awareness Week (15th – 21st May) is Anxiety. Mental Health First Aid Trainer, Andy Elwood, talks about panic attacks, something people living with anxiety may experience. Here he…

10 May 2023 • Blog, Customer Service

How a Treatment Coordinator can add value to a practice

As more practices introduce Treatment Coordinators (TCOs), Business Development Manager, Shelley Clegg, spoke to Rebecca Copeland, who was one of the first people in the country to gain the Level 3 BTEC Advanced Diploma in…

6 Apr 2023 • Blog, Mental Health

The road to recovery

The transition from Winter to Spring can see weather that’s Jekyll and Hyde! One day, the weather is mild and sunny and we’re able to enjoy the crocuses peeping their heads above the ground and…

16 Mar 2023 • Blog, Managing patient finance in practice

Patient finance – it’s a no-brainer for YORDental

Having spent 10 years in their previous location, the team at multi-award-winning practice, YorDental began to feel they had outgrown the place. The vision of owners Deepa Vakil and Hitesh Panchal was to continue providing…

10 Mar 2023 • Blog

What are the first steps to attracting top talent to your dental practice?

As the recruitment and retention of staff continues to prove a problem for many practices, for this guest blog, Practice Plan Head of Sales, Zoe Close, spoke to Dental Business Coach, Lucie Simic and Mark…

16 Feb 2023 • Blog, Mental Health

“If we really love ourselves, everything in our life works” – Louise Hay

In his latest blog, Mental Health First Aid instructor, Andy Elwood, turns his thoughts to love, and the importance self-love plays in our wellbeing. A phrase that resonates with me is ‘be your own best…

10 Feb 2023 • Blog, Customer Service

Sort your core and let the chips fall where they may

Practice Plan’s Creative Director, Les Jones, talks about the importance of nailing your fundamental purpose in business. Over the new year, I went away with my wife and a group of friends to the Welsh…

20 Jan 2023 • Blog, Mental Health

Check in with yourself for better results

If the excesses of Christmas and the start of the New Year got you thinking about self-improvement, then Mental Health First Aid Instructor, Andy Elwood, suggests ways you can be more successful in your aspirations.…

20 Dec 2022 • Blog, Mental Health

Thinking like a Community – or a Dental Practice?

Area Manager, Gary Nelson muses on the need for a sense of community to return to the workplace. These past few weeks and months I have observed many times the importance of community and belonging.…

12 Dec 2022 • Blog, Communication

How to survive the staff retention crisis – top 5 tips

Despite the squeeze on the economy, at the moment there are more job vacancies than unemployed people, while the number of people moving from job-to-job has reached a record high. Dental practices in particular are…