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Communication COVID-19 Customer Service Finance Managing patient finance in practice Marketing Medenta Team News Orthodontic landscape

22 Jun 2020 • COVID-19, Marketing

How COVID-19 changes forced us to create ‘version 2.0’ of our practice

COVID-19 forcibly separated us as a society; people from their families, retailers from their customers, and dentists from their patients. However, on the positive side it has also been a unifying experience in some ways.…

5 Jun 2020 • Communication, COVID-19

Six ways to keep communicating with your patients during COVID-19

Contact with others has never been more important than during this time of enforced separation. While that contact can’t be face-to-face, there are plenty of other ways to stay connected and communicate with patients, both…

1 Jun 2020 • Communication, COVID-19, Marketing

Eight steps to take now to be ready for reopening

Lockdown during COVID-19 has presented a huge number of challenges for dentists. But there is always light in the dark and there are also opportunities to be found. While we know you would much rather…

18 May 2020 • Communication

How to present a treatment plan and drive uptake

Richard Scarborough looks at the ways you can increase uptake of your treatment plans.

6 May 2020 • Managing patient finance in practice

Why patient finance is integral to growing my practice

Richard Scarborough talks to Jonathan Allsopp about the impact using patient finance has had on his business.

30 Apr 2020 • News, Orthodontic landscape

Managed clinical networks and contract changes

Richard Scarborough speaks to Joanna Dancer about the new requirement for Orthodontic Primary Dental Services (PDS) contract holders to attend Managed Clinical Networks.

16 Apr 2020 • Managing patient finance in practice

Is f—–e the f word in your practice

Richard Scarborough explores ways to combat a reluctance to talk to patients about finance.

3 Apr 2020 • Managing patient finance in practice

I increased my treatment uptake with patient finance

Richard Scarborough looks at the ways you can increase uptake of your treatment plans.

23 Mar 2020 • Communication, Managing patient finance in practice

How to increase your patients average spend

Richard Scarborough explores ways to ensure you can improve your service while increasing your profits.