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Communication COVID-19 Customer Service Finance Managing patient finance in practice Marketing Medenta Team Mental Health News Orthodontic landscape

11 Sep 2020 • Blog, COVID-19, Managing patient finance in practice, Marketing

How brand awareness and patient finance can help to rebuild your practice

Richard Scarborough explores how people are proactively searching for specific dental treatments and how this can go hand in hand with patient finance to attract new patients… Over the past few years many have noted…

3 Sep 2020 • COVID-19, COVID-19, Podcasts

Dental therapists and hygienists in the post lockdown world

Chloe Edwards talks to Amber Ojak about the effect that COVID-19 has had on dental hygienists and therapists. As practices continue to reopen and increase treatments Amber details the importance of how these roles can…

28 Aug 2020 • Medenta Team

Spotlight on: Ruth Findlay, Medenta BDM for Scotland

Ruth Findlay shares her experiences of dealing with anxious patients, training other dental nurses and her advice for implementing, and increasing uptake of patient finance. On a personal note, she also shares a Kerouac-esque tale…

13 Aug 2020 • COVID-19

The post-lockdown opportunities of facial aesthetics

Richard Scarborough talks to Harry Singh about offering facial aesthetics after lockdown… COVID-19 has undoubtedly disrupted the plans many businesses had for this year, not least for those, like dental practices, who were forced to…

16 Jul 2020 • Communication, COVID-19

An interview with Guy Deeming: The new rules of patient engagement

Richard Scarborough speaks to Guy Deeming, the owner of Queensway Orthodontics and former Director for Clinical Practice at the British Orthodontic Society, about how lockdown accelerated the practice’s digital services, the new rules of engagement…

6 Jul 2020 • COVID-19, Managing patient finance in practice

How patient finance can support your business on the road to recovery

Richard Scarborough looks at how introducing patient finance into your practice can help you get back on your feet once you’re able to reopen your doors… With the UK arguably facing the biggest financial challenge…

22 Jun 2020 • COVID-19, Marketing

How COVID-19 changes forced us to create ‘version 2.0’ of our practice

COVID-19 forcibly separated us as a society; people from their families, retailers from their customers, and dentists from their patients. However, on the positive side it has also been a unifying experience in some ways.…

5 Jun 2020 • Communication, COVID-19

Six ways to keep communicating with your patients during COVID-19

Contact with others has never been more important than during this time of enforced separation. While that contact can’t be face-to-face, there are plenty of other ways to stay connected and communicate with patients, both…

1 Jun 2020 • Communication, COVID-19, Marketing

Eight steps to take now to be ready for reopening

Lockdown during COVID-19 has presented a huge number of challenges for dentists. But there is always light in the dark and there are also opportunities to be found. While we know you would much rather…

18 May 2020 • Communication

How to present a treatment plan and drive uptake

Richard Scarborough looks at the ways you can increase uptake of your treatment plans.

6 May 2020 • Managing patient finance in practice

Why patient finance is integral to growing my practice

Richard Scarborough talks to Jonathan Allsopp about the impact using patient finance has had on his business.

30 Apr 2020 • News, Orthodontic landscape

Managed clinical networks and contract changes

Richard Scarborough speaks to Joanna Dancer about the new requirement for Orthodontic Primary Dental Services (PDS) contract holders to attend Managed Clinical Networks.