2 Aug 2022 • Blog
Dental Business Consultant, Lucie Simic shares some ideas on how, by uncovering their goals and aspirations, you can build a motivated team. One of the main tools I use to motivate a team is the…
10 Jun 2022 • Blog
Louise Bone talks about suicide awareness and the need to keep an eye on those around us. Starting on 13th June, Professor John Gibson, his wife Isobel and some friends will begin a marathon walk…
6 May 2022 • Blog, HR
Lesley Turner, looks at tips you can use when you’re interviewing candidates for your vacant position in practice … The process of recruiting a new staff member can be difficult. With things getting busier as…
22 Apr 2022 • Blog, Communication
Dental hygienist and management coach, Siobhan Kelleher, takes a look at two techniques that can help you build a stronger relationship with your patients… There are a lot of things that are vitally important to…
25 Jan 2022 • Marketing, News
Medenta’s Lesley Turner recently caught up with young dentist Hiraa Jamil and John Lewis of mental health charity Confidental, to talk about social media and the positive and negative impacts of promoting your dental work…
10 Jan 2022 • Mental Health, News
Wellbeing and Engagement Coach and Trainer, Caroline Suggett, takes a look at the topic of mindfulness and explains the techniques you and your staff can use to help you switch off from the stresses and…
22 Dec 2021 • News
The Old Surgery Practice Manager and then President of Association of Dental Administrators and Managers (ADAM), Lisa Bainham, looks at how you can get the best out of your dental nurses… Importance of dental nurses…
26 Nov 2021 • Mental Health, News
Sarah Buxton, FTA Law Employment Solicitor, looks at what you should do if a staff member has a change in circumstances and comes to you with a flexible working request. Right to request This isn’t…
27 Oct 2021 • Mental Health, News
Dr Mahrukh Khwaja, founder of the wellbeing company Mind Ninja, looks at three top tips you can use to help your team build resilience and improve their mental health… Team meetings, mindfulness and building a…
27 Sep 2021 • Mental Health
Performance coach, Johanna Hooper, looks at three key ways that you can help your team through tough times… Reducing stress levels Before you think about anything else the most important thing to do is look…
27 Aug 2021 • Managing patient finance in practice
Medenta’s Eleanor Young looks at how to correctly deal with complaints… As a practice you may encounter patients who wish to make a complaint because they are dissatisfied with the service or the treatment they…
17 Aug 2021 • Managing patient finance in practice
Medenta’s Ruth Findlay looks at the right way to talk with patients about patient finance…. When it comes to talking about patient finance, it can be quite daunting for members of the practice team to…
