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27 Sep 2023 • Blog, Mental Health

World Suicide Prevention Month – recognise the signs

To mark World Suicide Prevention Month, Mental Health First Aid tutor, Andy Elwood shares some ways to help people contemplating suicide. It’s not uncommon for people to think about suicide. In the UK, 20% of…

22 Sep 2023 • Blog, Finance

Consumer duty – is it any of your business?

Think the new Consumer Duty is none of your concern? If you offer patient finance in your practice then Head of Medenta, Richard Scarborough, encourages you to think again. You may have heard about the…

18 Aug 2023 • Blog, Marketing

How to sell the benefits of treatment in the UK rather than Turkey

As the phenomenon of ‘Turkey teeth’ shows no sign of losing its popularity, Dental Business Coach, Ashley Latter, offers some advice on how to share the benefits with patients of staying local for their treatment.…

28 Jul 2023 • Blog, Mental Health

Career breaks as a benefit to employees and the practice

Specialist HR and Employment Solicitor, Sarah Buxton discusses the best way to structure career breaks for employees. As practices continue to experience difficulties recruiting and retaining good staff, it’s important to consider what benefits you…

17 Jul 2023 • Blog, Customer Service

Five compelling reasons to join the dental industry

How dental practices can attract non-clinical team members from outside dentistry by highlighting these five compelling reasons to join the dental industry. Lucie Simic joined the dental industry more than a decade ago, taking the…

10 May 2023 • Blog, Customer Service

How a Treatment Coordinator can add value to a practice

As more practices introduce Treatment Coordinators (TCOs), Business Development Manager, Shelley Clegg, spoke to Rebecca Copeland, who was one of the first people in the country to gain the Level 3 BTEC Advanced Diploma in…

10 Mar 2023 • Blog

What are the first steps to attracting top talent to your dental practice?

As the recruitment and retention of staff continues to prove a problem for many practices, for this guest blog, Practice Plan Head of Sales, Zoe Close, spoke to Dental Business Coach, Lucie Simic and Mark…

16 Feb 2023 • Blog, Mental Health

“If we really love ourselves, everything in our life works” – Louise Hay

In his latest blog, Mental Health First Aid instructor, Andy Elwood, turns his thoughts to love, and the importance self-love plays in our wellbeing. A phrase that resonates with me is ‘be your own best…

10 Feb 2023 • Blog, Customer Service

Sort your core and let the chips fall where they may

Practice Plan’s Creative Director, Les Jones, talks about the importance of nailing your fundamental purpose in business. Over the new year, I went away with my wife and a group of friends to the Welsh…

20 Dec 2022 • Blog, Mental Health

Thinking like a Community – or a Dental Practice?

Area Manager, Gary Nelson muses on the need for a sense of community to return to the workplace. These past few weeks and months I have observed many times the importance of community and belonging.…

12 Dec 2022 • Blog, Communication

How to survive the staff retention crisis – top 5 tips

Despite the squeeze on the economy, at the moment there are more job vacancies than unemployed people, while the number of people moving from job-to-job has reached a record high. Dental practices in particular are…

17 Nov 2022 • News

Using CSR to tackle the recruitment and retention crisis

Medenta Business Development Manager, Lesley Turner talks to CSR expert and coach, Mark Topley about how CSR can help practices beat the recruitment and retention crisis. LT: CSR has changed over the years, hasn’t it,…