17 Jul 2023  •  Blog, Customer Service  •  4min read By  • Lucie Simic

Five compelling reasons to join the dental industry

How dental practices can attract non-clinical team members from outside dentistry by highlighting these five compelling reasons to join the dental industry. 

Lucie Simic joined the dental industry more than a decade ago, taking the leap from journalism and social media management and she’s proud to say she hasn’t looked back since. The dental industry offers a wealth of opportunities for anyone seeking a rewarding and fulfilling career and here she outlines reasons to join it.

While most people tend to associate dentistry with clinical roles, I want to really beat the drum for the wide range of non-clinical positions available within the dental field and how important it is to attract these people into dentistry. The non-clinical roles in your practice are equally important and can lead to endless possibilities for your team and practice.

These are my top five compelling reasons to jump into ‘dentistry’ which you should be using in your recruitment marketing to attract non-clinical staff:

  1. A Dynamic and Interesting Work Environment: Working in the dental industry as a non-clinical team member ensures that no two days are ever the same. You will find yourself immersed in a dynamic and vibrant work environment where each day brings new challenges and opportunities to learn. Interacting with patients, collaborating with dental professionals, and managing various administrative tasks keep the work engaging and interesting. The dental industry is constantly evolving, with advancements in technology and treatment techniques, making it an intellectually stimulating field to be a part of.
  2. Communication Skills Take Centre Stage: As a non-clinical team member in the dental industry, effective communication skills are vital. You will interact with patients, colleagues, and external suppliers daily. This emphasis on communication allows you to develop strong interpersonal skills, active listening abilities, and empathy. Being able to effectively communicate with patients helps build trust and ensures a positive experience, ultimately contributing to the success of the dental practice. These skills are not only valuable in the dental industry but can be applied in various other professional and personal settings.
  3. Making a Positive Impact on People’s Lives: Working in the dental industry gives you the opportunity to make a tangible and positive impact on people’s lives. While clinicians directly contribute to patients’ oral health, non-clinical team members play a crucial role in creating a welcoming and comfortable environment. By ensuring efficient operations, managing diaries, and providing exceptional customer service, you contribute to patients’ overall experience and well-being. Being a part of a team that helps people improve their oral health and regain confidence in their smiles can be incredibly rewarding.
  4. Unlock Boundless Career Growth: The dental industry presents a multitude of career paths, allowing non-clinical team members to continually grow and progress professionally. Wherever you start in the business, modern management of dental businesses means there are ample opportunities to enhance your skills, take on additional responsibilities, and climb the career ladder. Whether that is with an independent dental practice or moving into a corporate environment.
  5. Diverse and Supportive Professional Network: The dental industry fosters a strong sense of community and offers a diverse and supportive professional network. Non-clinical team members collaborate closely with dental professionals, including dentists, dental hygienists, and dental nurses. This collaboration allows for knowledge sharing, learning opportunities, and professional growth. Moreover, industry conferences, seminars, and networking events provide avenues to connect with like-minded individuals, exchange ideas, and broaden your professional horizons.

You may want to consider some of these things when you are writing your next job advert or promoting a role in your practice. By highlighting the rewarding aspects of non-clinical roles in job adverts, dental practice owners can attract talented individuals seeking growth, a positive impact, and a supportive professional environment. Furthermore, entering the dental industry in a non-clinical role provides valuable knowledge and exposure that can potentially open doors to pursue clinical paths in the future.

About Lucie

Lucie Simic is a Dental Business Consultant and has worked in the dental industry for nearly a decade, helping practices increase their turnover and deliver exceptional customer experience.

Lucie’s background is in journalism and she has applied these skills to the dental industry. She managed a strategic business plan which transformed a three-chair practice into a seven-surgery referral hub in three years. Lucie has assisted many practices around the UK with their own journey and now works alongside Ashley Latter, delivering his training courses.




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