Maximising the value of your practice

Chris Strevens, Director at Frank Taylor and associates joins us in this latest bodcast to discuss the benefits of offering finance and other things to consider when buying and selling practices. What you’ll hear: How…

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Top tips to help with recruiting and retaining staff

HR and employment law solicitor, Sarah Buxton, looks at the difficulties practices’ have had with recruiting and retaining staff, and explains what can be done to overcome the issues… Struggles with recruiting and retaining staff…

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How to make the most out of lockdown savings

Senior Area Manager at Wesleyan Financial Services, Michael Copeland, looks at how dentists and other members of the team can make the most out of any savings they were able to make during lockdown… Since…

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Resilience – how to support your team through tough times

Performance coach, Johanna Hooper, looks at three key ways that you can help your team through tough times… Reducing stress levels Before you think about anything else the most important thing to do is look…

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More patient options and increased treatment uptake

Shelley Clegg talks to Eve Waters, Practice Manager at Kingston Park Advanced Dentistry, a four-surgery predominantly private practice in Newcastle, about the impact patient finance has had on the business and their patients. Shelley: Why…

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Why you need to step up your customer service – and how to do it

Richard Scarborough talks to business coach Ashley Latter about the impact of Coronavirus on the demands and needs of patients, and the increasing importance of providing exceptional customer service… Richard: Is good customer service now…

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Lockdown led to a surge in our new Invisalign® patients

Eleanor Young talks to Sam Cook about how their practice saw the number of new Invisalign® enquiries triple during lockdown… When practices were told to close their doors in March, dental teams may well have…

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How having Invisalign has improved my confidence and changed my life

Shelley Clegg, Business Development Manager at Medenta talks to Tanya Rai, a patient who has recently had Invisalign treatment to discuss the patient journey she experienced and the difference having Invisalign has made to her…

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Adapting to create a successful practice

Eleanor Young talks to Zac Collins, Territory Manager at Align Technology about the challenges and changes faced in 2020. What you’ll hear today: What kind of push back are practices facing at the moment How…

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Why you need to step up your customer service – and how to do it

Richard Scarborough talks to business coach Ashley Latter about the impact of Coronavirus on the demands and needs of patients, and the increasing importance of providing exceptional customer service… Richard: Is good customer service now…

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Why we switched finance provider during COVID-19

Shelley Clegg shares Amy Barnes’s experience of switching to Medenta during the pandemic, and why now might be the best time to consider your options… There are a few key buzzwords that we’ve become accustomed…

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Challenges and changes through COVID-19

Eleanor Young, Business Development Manager talks to Simon Walker, owner at Headless Cross Dental Care, about the challenges he has faced during lockdown and the practicalities of reopening. With so many considerations for the practice,…

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