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22 Sep 2023 • Blog, Finance

Consumer duty – is it any of your business?

Think the new Consumer Duty is none of your concern? If you offer patient finance in your practice then Head of Medenta, Richard Scarborough, encourages you to think again. You may have heard about the…

28 Jul 2023 • Blog, Mental Health

Career breaks as a benefit to employees and the practice

Specialist HR and Employment Solicitor, Sarah Buxton discusses the best way to structure career breaks for employees. As practices continue to experience difficulties recruiting and retaining good staff, it’s important to consider what benefits you…

22 May 2023 • Podcasts, Practice Management

Top tips for keeping a happy team

Lucy Simic, Dental business consultant, shares her top tips for keeping your dental practice team happy. What you’ll hear: Are your team engaged and focused? Team development – Know your teams skills and how they…

9 Jun 2023 • Blog, Finance

Keeping your cash flow smooth with patient finance

Since he took on ownership of Courtyard Dental practice in 2006, Dentist, Marcos White, has worked to create a fully private high-end practice with a welcoming environment. Specialising in cosmetic dentistry, he and his team…

10 May 2023 • Blog, Customer Service

How a Treatment Coordinator can add value to a practice

As more practices introduce Treatment Coordinators (TCOs), Business Development Manager, Shelley Clegg, spoke to Rebecca Copeland, who was one of the first people in the country to gain the Level 3 BTEC Advanced Diploma in…

23 Feb 2023 • Podcasts, Practice Management

Maximising your potential in practice

Katrina Rees, Area Manager at Practice Plan shares her top tips for maximising potential in your dental practice and identifying new opportunities in your business. What you’ll hear: How the current landscape is affecting costs…

10 Feb 2023 • Blog, Customer Service

Sort your core and let the chips fall where they may

Practice Plan’s Creative Director, Les Jones, talks about the importance of nailing your fundamental purpose in business. Over the new year, I went away with my wife and a group of friends to the Welsh…

20 Dec 2022 • Blog, Mental Health

Thinking like a Community – or a Dental Practice?

Area Manager, Gary Nelson muses on the need for a sense of community to return to the workplace. These past few weeks and months I have observed many times the importance of community and belonging.…

12 Dec 2022 • Blog, Communication

How to survive the staff retention crisis – top 5 tips

Despite the squeeze on the economy, at the moment there are more job vacancies than unemployed people, while the number of people moving from job-to-job has reached a record high. Dental practices in particular are…

31 Mar 2022 • Podcasts, Practice Management

Boosting creativity in your dental practice

Les Jones, Creative Director at Practice Plan Group shares his top tips for encouraging and boosting creativity within your team and practice. What you’ll hear: What is creativity Setting stretch goals in practice Asking questions…

28 Feb 2022 • Podcasts, Practice Management

Equality, Diversity and Inclusion in dentistry

Jessica Wilkes-Ball, Social Responsibility Lead at Wesleyan is joined with Naheem Ahmed, Inclusion and Diversity Manager at Wesleyan to talk about the importance of EDI and his top tips for embedding it in the workplace.…

25 Nov 2022 • Blog

Stimulate creativity in your practices

Les Jones throws the spotlight on creativity and encourages practices to believe in their potential to find creative ways to solve problems. People talk about left-brain and right-brain thinking, and traditionally the left brain is…