How to manage declined applications

Medenta’s Eleanor Young provides some pointers on how to deal with a patient who has just heard the news that their patient finance application has been declined… This can be one of the toughest conversations…

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How do I decide if I need Financial Conduct Authority authorisation?

Our lovely Business Development Manager, Lesley Turner, answers one of our frequently asked questions…

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Do patients need to pay a deposit?

Ruth Findlay, one of our lovely Business Development Managers, chats through one of our frequently asked questions…

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Do Medenta provide any marketing collateral

Ruth Findlay, one of our lovely Business Development Managers, chats through one of our frequently asked questions…

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Do Medenta charge a set-up fee?

Our lovely Business Development Manager, Lesley Turner, answers one of our frequently asked questions…  

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If a patient chooses to pay a deposit, does it go to the practice or the finance provider?

Ruth Findlay, one of our lovely Business Development Managers, chats through one of our frequently asked questions…

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The dos and don’ts of patient finance

Medenta’s Ruth Findlay shares her ultimate list of dos and don’ts when completing patient finance applications… Some people believe completing a finance application can be a difficult and long-winded process – but that isn’t the…

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