Using CSR to tackle the recruitment and retention crisis

Medenta Business Development Manager, Lesley Turner talks to CSR expert and coach, Mark Topley about how CSR can help practices beat the recruitment and retention crisis.  LT: CSR has changed over the years, hasn’t it,…

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Supporting team members during the menopause

To mark Menopause Awareness Month, Business Development Manager, Shelley Clegg, caught up with HR and employment solicitor, Sarah Buxton, to find out about the sorts of things practices can do to support team members experiencing…

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Top tips to help when conducting job interviews

Lesley Turner, looks at tips you can use when you’re interviewing candidates for your vacant position in practice … The process of recruiting a new staff member can be difficult. With things getting busier as…

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How to manage declined applications

Medenta’s Eleanor Young provides some pointers on how to deal with a patient who has just heard the news that their patient finance application has been declined… This can be one of the toughest conversations…

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How do I decide if I need Financial Conduct Authority authorisation?

Our lovely Business Development Manager, Lesley Turner, answers one of our frequently asked questions…

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Do patients need to pay a deposit?

Ruth Findlay, one of our lovely Business Development Managers, chats through one of our frequently asked questions…

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How do I apply for Financial Conduct Authority authorisation and can you help?

Our lovely Business Development Manager, Lesley Turner, answers one of our frequently asked questions…  

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Do Medenta provide any marketing collateral

Ruth Findlay, one of our lovely Business Development Managers, chats through one of our frequently asked questions…

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Do Medenta charge a set-up fee?

Our lovely Business Development Manager, Lesley Turner, answers one of our frequently asked questions…  

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If a patient chooses to pay a deposit, does it go to the practice or the finance provider?

Ruth Findlay, one of our lovely Business Development Managers, chats through one of our frequently asked questions…

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The dos and don’ts of patient finance

Medenta’s Ruth Findlay shares her ultimate list of dos and don’ts when completing patient finance applications… Some people believe completing a finance application can be a difficult and long-winded process – but that isn’t the…

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