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18 Aug 2023 • Blog, Marketing

How to sell the benefits of treatment in the UK rather than Turkey

As the phenomenon of ‘Turkey teeth’ shows no sign of losing its popularity, Dental Business Coach, Ashley Latter, offers some advice on how to share the benefits with patients of staying local for their treatment.…

28 Jul 2023 • Blog, Mental Health

Career breaks as a benefit to employees and the practice

Specialist HR and Employment Solicitor, Sarah Buxton discusses the best way to structure career breaks for employees. As practices continue to experience difficulties recruiting and retaining good staff, it’s important to consider what benefits you…

10 May 2023 • Blog, Customer Service

How a Treatment Coordinator can add value to a practice

As more practices introduce Treatment Coordinators (TCOs), Business Development Manager, Shelley Clegg, spoke to Rebecca Copeland, who was one of the first people in the country to gain the Level 3 BTEC Advanced Diploma in…

6 Apr 2023 • Blog, Mental Health

The road to recovery

The transition from Winter to Spring can see weather that’s Jekyll and Hyde! One day, the weather is mild and sunny and we’re able to enjoy the crocuses peeping their heads above the ground and…

16 Mar 2023 • Blog, Managing patient finance in practice

Patient finance – it’s a no-brainer for YORDental

Having spent 10 years in their previous location, the team at multi-award-winning practice, YorDental began to feel they had outgrown the place. The vision of owners Deepa Vakil and Hitesh Panchal was to continue providing…

10 Mar 2023 • Blog

What are the first steps to attracting top talent to your dental practice?

As the recruitment and retention of staff continues to prove a problem for many practices, for this guest blog, Practice Plan Head of Sales, Zoe Close, spoke to Dental Business Coach, Lucie Simic and Mark…

16 Feb 2023 • Blog, Mental Health

“If we really love ourselves, everything in our life works” – Louise Hay

In his latest blog, Mental Health First Aid instructor, Andy Elwood, turns his thoughts to love, and the importance self-love plays in our wellbeing. A phrase that resonates with me is ‘be your own best…

20 Dec 2022 • Blog, Mental Health

Thinking like a Community – or a Dental Practice?

Area Manager, Gary Nelson muses on the need for a sense of community to return to the workplace. These past few weeks and months I have observed many times the importance of community and belonging.…

17 Nov 2022 • News

Using CSR to tackle the recruitment and retention crisis

Medenta Business Development Manager, Lesley Turner talks to CSR expert and coach, Mark Topley about how CSR can help practices beat the recruitment and retention crisis. LT: CSR has changed over the years, hasn’t it,…

14 Oct 2022 • Blog, Mental Health

Supporting team members during the menopause

To mark Menopause Awareness Month, Business Development Manager, Shelley Clegg, caught up with HR and employment solicitor, Sarah Buxton, to find out about the sorts of things practices can do to support team members experiencing…

6 May 2022 • Blog, HR

Top tips to help when conducting job interviews

Lesley Turner, looks at tips you can use when you’re interviewing candidates for your vacant position in practice … The process of recruiting a new staff member can be difficult. With things getting busier as…

14 Jun 2021 • Managing patient finance in practice

How to manage declined applications

Medenta’s Eleanor Young provides some pointers on how to deal with a patient who has just heard the news that their patient finance application has been declined… This can be one of the toughest conversations…