Patient finance – it’s a no-brainer for YORDental

Having spent 10 years in their previous location, the team at multi-award-winning practice, YorDental began to feel they had outgrown the place. The vision of owners Deepa Vakil and Hitesh Panchal was to continue providing…

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What are the first steps to attracting top talent to your dental practice?

As the recruitment and retention of staff continues to prove a problem for many practices, for this guest blog, Practice Plan Head of Sales, Zoe Close, spoke to Dental Business Coach, Lucie Simic and Mark…

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“If we really love ourselves, everything in our life works” – Louise Hay

In his latest blog, Mental Health First Aid instructor, Andy Elwood, turns his thoughts to love, and the importance self-love plays in our wellbeing. A phrase that resonates with me is ‘be your own best…

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Thinking like a Community – or a Dental Practice?

Area Manager, Gary Nelson muses on the need for a sense of community to return to the workplace. These past few weeks and months I have observed many times the importance of community and belonging.…

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Using CSR to tackle the recruitment and retention crisis

Medenta Business Development Manager, Lesley Turner talks to CSR expert and coach, Mark Topley about how CSR can help practices beat the recruitment and retention crisis.  LT: CSR has changed over the years, hasn’t it,…

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Supporting team members during the menopause

To mark Menopause Awareness Month, Business Development Manager, Shelley Clegg, caught up with HR and employment solicitor, Sarah Buxton, to find out about the sorts of things practices can do to support team members experiencing…

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Top tips to help when conducting job interviews

Lesley Turner, looks at tips you can use when you’re interviewing candidates for your vacant position in practice … The process of recruiting a new staff member can be difficult. With things getting busier as…

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How to manage declined applications

Medenta’s Eleanor Young provides some pointers on how to deal with a patient who has just heard the news that their patient finance application has been declined… This can be one of the toughest conversations…

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How do I decide if I need Financial Conduct Authority authorisation?

Our lovely Business Development Manager, Lesley Turner, answers one of our frequently asked questions…

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Do patients need to pay a deposit?

Ruth Findlay, one of our lovely Business Development Managers, chats through one of our frequently asked questions…

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How do I apply for Financial Conduct Authority authorisation and can you help?

Our lovely Business Development Manager, Lesley Turner, answers one of our frequently asked questions…  

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Do Medenta provide any marketing collateral

Ruth Findlay, one of our lovely Business Development Managers, chats through one of our frequently asked questions…

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