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20 Jan 2021 • Blog, Managing patient finance in practice

More patient options and increased treatment uptake

Shelley Clegg talks to Eve Waters, Practice Manager at Kingston Park Advanced Dentistry, a four-surgery predominantly private practice in Newcastle, about the impact patient finance has had on the business and their patients. Shelley: Why…

6 Jan 2021 • Blog, Customer Service

Why you need to step up your customer service – and how to do it

Richard Scarborough talks to business coach Ashley Latter about the impact of Coronavirus on the demands and needs of patients, and the increasing importance of providing exceptional customer service… Richard: Is good customer service now…

30 Dec 2020 • Blog, COVID-19

Lockdown led to a surge in our new Invisalign® patients

Eleanor Young talks to Sam Cook about how their practice saw the number of new Invisalign® enquiries triple during lockdown… When practices were told to close their doors in March, dental teams may well have…

6 Apr 2021 • Podcasts

How having Invisalign has improved my confidence and changed my life

Shelley Clegg, Business Development Manager at Medenta talks to Tanya Rai, a patient who has recently had Invisalign treatment to discuss the patient journey she experienced and the difference having Invisalign has made to her…

1 Nov 2020 • COVID-19, Podcasts

Adapting to create a successful practice

Eleanor Young talks to Zac Collins, Territory Manager at Align Technology about the challenges and changes faced in 2020. What you’ll hear today: What kind of push back are practices facing at the moment How…

12 Nov 2020 • Blog, Communication, COVID-19

Why you need to step up your customer service – and how to do it

12 Oct 2020 • Blog, COVID-19, Managing patient finance in practice

Why we switched finance provider during COVID-19

Shelley Clegg shares Amy Barnes’s experience of switching to Medenta during the pandemic, and why now might be the best time to consider your options… There are a few key buzzwords that we’ve become accustomed…

25 Sep 2020 • Blog, Medenta Team

Spotlight on: Shelley Clegg, Medenta BDM for the North of England

Shelley Clegg talks about marketing your patient finance and treating it as a support service to help patients achieve their oral health dreams. She also discusses her time as a practice manager and her experience…

11 Sep 2020 • Blog, COVID-19, Managing patient finance in practice, Marketing

How brand awareness and patient finance can help to rebuild your practice

Richard Scarborough explores how people are proactively searching for specific dental treatments and how this can go hand in hand with patient finance to attract new patients… Over the past few years many have noted…

23 Jun 2020 • COVID-19, Podcasts

Dentistry post COVID-19

Eleanor Young, Business Development Manager, talks to Harry Singh about what lockdown has been like and the positives that can be taken from the new ways of working and thinking for the future. What you’ll…

More patient options and increased treatment uptake

Why you need to step up your customer service – and how to do it

Lockdown led to a surge in our new Invisalign® patients

How having Invisalign has improved my confidence and changed my life

Adapting to create a successful practice

Why you need to step up your customer service – and how to do it

Why we switched finance provider during COVID-19

Spotlight on: Shelley Clegg, Medenta BDM for the North of England

How brand awareness and patient finance can help to rebuild your practice

Dentistry post COVID-19

Get me started with Medenta Patient Finance