How to enhance your patient journey with patient finance

Medenta’s Eleanor Young talks about how removing financial barriers and having crucial conversations with patients may lead to a better patient experience and, therefore, an increase in implant treatment uptake… Appealing to new patients Patients…

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How to manage declined applications

Medenta’s Eleanor Young provides some pointers on how to deal with a patient who has just heard the news that their patient finance application has been declined… This can be one of the toughest conversations…

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The three golden rules of offering patient finance

Lesley Turner shares three key rules that you need to stick to when it comes to offering patient finance… Patient finance is a great way to help more of your patients say yes to the…

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Building more financial reliability in 2021

Michael Copeland, Senior Area Manager at Wesleyan, shares ways to improve your financial reliability in 2021…   Introduce patient finance – Offering patient finance can help to improve your cash flow and reduce your risk,…

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The dos and don’ts of patient finance

Medenta’s Ruth Findlay shares her ultimate list of dos and don’ts when completing patient finance applications… Some people believe completing a finance application can be a difficult and long-winded process – but that isn’t the…

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More patient options and increased treatment uptake

Shelley Clegg talks to Eve Waters, Practice Manager at Kingston Park Advanced Dentistry, a four-surgery predominantly private practice in Newcastle, about the impact patient finance has had on the business and their patients. Shelley: Why…

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Why you need to step up your customer service – and how to do it

Richard Scarborough talks to business coach Ashley Latter about the impact of Coronavirus on the demands and needs of patients, and the increasing importance of providing exceptional customer service… Richard: Is good customer service now…

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Lockdown led to a surge in our new Invisalign® patients

Eleanor Young talks to Sam Cook about how their practice saw the number of new Invisalign® enquiries triple during lockdown… When practices were told to close their doors in March, dental teams may well have…

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How having Invisalign has improved my confidence and changed my life

Shelley Clegg, Business Development Manager at Medenta talks to Tanya Rai, a patient who has recently had Invisalign treatment to discuss the patient journey she experienced and the difference having Invisalign has made to her…

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Adapting to create a successful practice

Eleanor Young talks to Zac Collins, Territory Manager at Align Technology about the challenges and changes faced in 2020. What you’ll hear today: What kind of push back are practices facing at the moment How…

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Why you need to step up your customer service – and how to do it

Richard Scarborough talks to business coach Ashley Latter about the impact of Coronavirus on the demands and needs of patients, and the increasing importance of providing exceptional customer service… Richard: Is good customer service now…

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Why we switched finance provider during COVID-19

Shelley Clegg shares Amy Barnes’s experience of switching to Medenta during the pandemic, and why now might be the best time to consider your options… There are a few key buzzwords that we’ve become accustomed…

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