Treatment plans Archives

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9 Jun 2023 • Blog, Finance

Keeping your cash flow smooth with patient finance

Since he took on ownership of Courtyard Dental practice in 2006, Dentist, Marcos White, has worked to create a fully private high-end practice with a welcoming environment. Specialising in cosmetic dentistry, he and his team…

10 May 2023 • Blog, Customer Service

How a Treatment Coordinator can add value to a practice

As more practices introduce Treatment Coordinators (TCOs), Business Development Manager, Shelley Clegg, spoke to Rebecca Copeland, who was one of the first people in the country to gain the Level 3 BTEC Advanced Diploma in…

16 Mar 2023 • Blog, Managing patient finance in practice

Patient finance – it’s a no-brainer for YORDental

Having spent 10 years in their previous location, the team at multi-award-winning practice, YorDental began to feel they had outgrown the place. The vision of owners Deepa Vakil and Hitesh Panchal was to continue providing…

14 Jun 2021 • Managing patient finance in practice

How to manage declined applications

Medenta’s Eleanor Young provides some pointers on how to deal with a patient who has just heard the news that their patient finance application has been declined… This can be one of the toughest conversations…

26 Mar 2021 • Blog, Managing patient finance in practice

The rising demand for patient finance

Eleanor Young explores how capitalising on the increasing demand for patient finance could be the best thing for your practice in 2021.. From pessimism to optimism It’s fair to say that many orthodontists and practice…

18 Mar 2021 • Blog, Managing patient finance in practice

How to talk finance without fear

Medenta’s Ruth Findlay shares her insights on how to communicate finance options clearly with patients for successful treatment uptake… Recognise your worth It’s surprisingly common to be nervous about presenting the cost of treatment plans…

26 Apr 2021 • Blog, Managing patient finance in practice

The dos and don’ts of patient finance

Medenta’s Ruth Findlay shares her ultimate list of dos and don’ts when completing patient finance applications… Some people believe completing a finance application can be a difficult and long-winded process – but that isn’t the…

20 Jan 2021 • Blog, Managing patient finance in practice

More patient options and increased treatment uptake

Shelley Clegg talks to Eve Waters, Practice Manager at Kingston Park Advanced Dentistry, a four-surgery predominantly private practice in Newcastle, about the impact patient finance has had on the business and their patients. Shelley: Why…

30 Nov 2020 • Blog, Medenta Team

Spotlight on: Lesley Turner, Medenta BDM for the South

Lesley Turner has been part of the Medenta family as a Business Development Manager for over six years. We talk to her about her wealth of experience within the practice setting and the importance of…

12 Oct 2020 • Blog, COVID-19, Managing patient finance in practice

Why we switched finance provider during COVID-19

Shelley Clegg shares Amy Barnes’s experience of switching to Medenta during the pandemic, and why now might be the best time to consider your options… There are a few key buzzwords that we’ve become accustomed…

25 Sep 2020 • Blog, Medenta Team

Spotlight on: Shelley Clegg, Medenta BDM for the North of England

Shelley Clegg talks about marketing your patient finance and treating it as a support service to help patients achieve their oral health dreams. She also discusses her time as a practice manager and her experience…

28 Aug 2020 • Medenta Team

Spotlight on: Ruth Findlay, Medenta BDM for Scotland

Ruth Findlay shares her experiences of dealing with anxious patients, training other dental nurses and her advice for implementing, and increasing uptake of patient finance. On a personal note, she also shares a Kerouac-esque tale…