Treatment plans Archives

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28 Mar 2025 • Blog, Customer Service

The Importance of Diary Zoning in a Dental Practice

Medenta Business Development Manager, Shelley Clegg, explains why it’s important to zone your practice diary and offers some tips on how to go about this. Making the best use of your practice diary is crucial…

26 Jun 2024 • Blog, Customer Service

Making patient finance easy

Why use patient finance? If you ask Gill Cramb, Practice Manager at Portlethen Dental Care then she’ll tell you it’s because it makes life easier for everyone. Long-time Medenta customer, Gill, has seen the popularity…

28 Mar 2024 • Blog, Marketing

Would you like fries with that?

Practice Plan Creative Director, Les Jones, muses on the power of asking direct questions to unlock potential extra business. How many times have you heard the phrase ‘would you like fries with that?’ in a…

19 Feb 2024 • Blog, Customer Service

Nurturing Patient Enquiries for Success

In this guest blog, Dental Business Consultant, Lucie Simic, stresses the importance of keeping in touch with patients while they consider whether to take up treatment plans. In the fast-paced world of dental practices, the…

13 Oct 2023 • Blog, Marketing

You’re not selling, you’re solving problems

Dental Business Coach, Ashley Latter, explains how selling, if done ethically, need not be a dirty word. Nobody likes to be on the other end of a hard sell. A salesperson who uses hard selling…

9 Jun 2023 • Blog, Finance

Keeping your cash flow smooth with patient finance

Since he took on ownership of Courtyard Dental practice in 2006, Dentist, Marcos White, has worked to create a fully private high-end practice with a welcoming environment. Specialising in cosmetic dentistry, he and his team…

10 May 2023 • Blog, Customer Service

How a Treatment Coordinator can add value to a practice

As more practices introduce Treatment Coordinators (TCOs), Business Development Manager, Shelley Clegg, spoke to Rebecca Copeland, who was one of the first people in the country to gain the Level 3 BTEC Advanced Diploma in…

16 Mar 2023 • Blog, Managing patient finance in practice

Patient finance – it’s a no-brainer for YORDental

Having spent 10 years in their previous location, the team at multi-award-winning practice, YorDental began to feel they had outgrown the place. The vision of owners Deepa Vakil and Hitesh Panchal was to continue providing…

14 Jun 2021 • Managing patient finance in practice

How to manage declined applications

Medenta’s Eleanor Young provides some pointers on how to deal with a patient who has just heard the news that their patient finance application has been declined… This can be one of the toughest conversations…

26 Mar 2021 • Blog, Managing patient finance in practice

The rising demand for patient finance

Eleanor Young explores how capitalising on the increasing demand for patient finance could be the best thing for your practice in 2021.. From pessimism to optimism It’s fair to say that many orthodontists and practice…

18 Mar 2021 • Blog, Managing patient finance in practice

How to talk finance without fear

Medenta’s Ruth Findlay shares her insights on how to communicate finance options clearly with patients for successful treatment uptake… Recognise your worth It’s surprisingly common to be nervous about presenting the cost of treatment plans…

26 Apr 2021 • Blog, Managing patient finance in practice

The dos and don’ts of patient finance

Medenta’s Ruth Findlay shares her ultimate list of dos and don’ts when completing patient finance applications… Some people believe completing a finance application can be a difficult and long-winded process – but that isn’t the…