Practice Management Archives - Page 2 of 3

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10 Jan 2022 • Mental Health, News

Mindfulness – How it can help you relax away from the practice

Wellbeing and Engagement Coach and Trainer, Caroline Suggett, takes a look at the topic of mindfulness and explains the techniques you and your staff can use to help you switch off from the stresses and…

22 Dec 2021 • News

Getting the best out of dental nurses

The Old Surgery Practice Manager and then President of Association of Dental Administrators and Managers (ADAM), Lisa Bainham, looks at how you can get the best out of your dental nurses… Importance of dental nurses…

26 Nov 2021 • Mental Health, News

Flexible working requests

Sarah Buxton, FTA Law Employment Solicitor, looks at what you should do if a staff member has a change in circumstances and comes to you with a flexible working request. Right to request This isn’t…

27 Oct 2021 • Mental Health, News

Improving the mental wellbeing of your practice team

Dr Mahrukh Khwaja, founder of the wellbeing company Mind Ninja, looks at three top tips you can use to help your team build resilience and improve their mental health… Team meetings, mindfulness and building a…

27 Sep 2021 • Mental Health

Resilience – how to support your team through tough times

Performance coach, Johanna Hooper, looks at three key ways that you can help your team through tough times… Reducing stress levels Before you think about anything else the most important thing to do is look…

12 Apr 2021 • Blog, Finance

Building more financial reliability in 2021

Michael Copeland, Senior Area Manager at Wesleyan, shares ways to improve your financial reliability in 2021… Introduce patient finance – Offering patient finance can help to improve your cash flow and reduce your risk,…

26 Mar 2021 • Blog, Managing patient finance in practice

The rising demand for patient finance

Eleanor Young explores how capitalising on the increasing demand for patient finance could be the best thing for your practice in 2021.. From pessimism to optimism It’s fair to say that many orthodontists and practice…

26 Apr 2021 • Blog, Managing patient finance in practice

The dos and don’ts of patient finance

Medenta’s Ruth Findlay shares her ultimate list of dos and don’ts when completing patient finance applications… Some people believe completing a finance application can be a difficult and long-winded process – but that isn’t the…

20 Jan 2021 • Blog, Managing patient finance in practice

More patient options and increased treatment uptake

Shelley Clegg talks to Eve Waters, Practice Manager at Kingston Park Advanced Dentistry, a four-surgery predominantly private practice in Newcastle, about the impact patient finance has had on the business and their patients. Shelley: Why…

6 Jan 2021 • Blog, Customer Service

Why you need to step up your customer service – and how to do it

Richard Scarborough talks to business coach Ashley Latter about the impact of Coronavirus on the demands and needs of patients, and the increasing importance of providing exceptional customer service… Richard: Is good customer service now…

30 Dec 2020 • Blog, COVID-19

Lockdown led to a surge in our new Invisalign® patients

Eleanor Young talks to Sam Cook about how their practice saw the number of new Invisalign® enquiries triple during lockdown… When practices were told to close their doors in March, dental teams may well have…

23 Dec 2020 • Blog, Medenta Team

Spotlight on: Eleanor Young, Medenta BDM for Central England

Eleanor Young talks about the importance of building conversations about finance into your patient journey and being brave in business. She also discusses the biggest issues facing practices today and her optimism for 2021… What…