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10 Dec 2025 • Blog, HR

Induction programmes – how to give your new staff the best start in their new job

Medenta Business Development Manager, Lesley Turner, suggests ways to help new employees get off to the best start. Many people are nervous during their first days in a new job. There are so many things…

7 Nov 2025 • Blog, Finance

Are you confidently and compliantly offering patient finance for your current FCA status?

Being able to offer patient finance can be a game-changer for dental practices looking to make treatments more accessible and improve patient conversion. However, integrating finance into your patient journey can be more complicated than…

28 Mar 2024 • Blog, Marketing

Would you like fries with that?

Practice Plan Creative Director, Les Jones, muses on the power of asking direct questions to unlock potential extra business. How many times have you heard the phrase ‘would you like fries with that?’ in a…

19 Feb 2024 • Blog, Customer Service

Nurturing Patient Enquiries for Success

In this guest blog, Dental Business Consultant, Lucie Simic, stresses the importance of keeping in touch with patients while they consider whether to take up treatment plans. In the fast-paced world of dental practices, the…

10 May 2023 • Blog, Customer Service

How a Treatment Coordinator can add value to a practice

As more practices introduce Treatment Coordinators (TCOs), Business Development Manager, Shelley Clegg, spoke to Rebecca Copeland, who was one of the first people in the country to gain the Level 3 BTEC Advanced Diploma in…

10 Feb 2023 • Blog, Customer Service

Sort your core and let the chips fall where they may

Practice Plan’s Creative Director, Les Jones, talks about the importance of nailing your fundamental purpose in business. Over the new year, I went away with my wife and a group of friends to the Welsh…

25 Jul 2022 • Podcasts

Thinking outside the box with your dental career path

Les Jones, Creative Director at Practice Plan Group is joined with Dhru Shah, Founder and CEO at DetinalTubules to talk about his own career path into dentistry and the importance of thinking outside the box…

28 May 2022 • Podcasts, Practice Management

Responsible Business is one of the 6 characteristics of a Great Boss

Suki Singh catches up with Mark Topley, Director of The CSR coach, to discuss responsible business, common issues he finds in dental practices and top tips to improve your business and workplace. What you’ll hear: …

31 Mar 2022 • Podcasts, Practice Management

Boosting creativity in your dental practice

Les Jones, Creative Director at Practice Plan Group shares his top tips for encouraging and boosting creativity within your team and practice. What you’ll hear: What is creativity Setting stretch goals in practice Asking questions…

28 Feb 2022 • Podcasts, Practice Management

Equality, Diversity and Inclusion in dentistry

Jessica Wilkes-Ball, Social Responsibility Lead at Wesleyan is joined with Naheem Ahmed, Inclusion and Diversity Manager at Wesleyan to talk about the importance of EDI and his top tips for embedding it in the workplace.…

25 Nov 2021 • Podcasts, Practice Management

Motivating your team

In this weeks episode of Bodcast, Jonathan Drury catches up with Louise Bone, Business Development Manager at Medenta to share her top tips for motivating your team. What you’ll hear: Reasons some teams might be…

19 Oct 2021 • Podcasts

Maximising the value of your practice

Chris Strevens, Director at Frank Taylor and associates joins us in this latest bodcast to discuss the benefits of offering finance and other things to consider when buying and selling practices. What you’ll hear: How…