Top tips for keeping a happy and motivated team

Hazel Dockery is joined by Emilia Forrester, Multi-Award winning dental nurse, who shares her top tips for creating and maintaining a happy and motivated team. What you’ll hear: How Emilia got into dental nursing and…

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Making patient finance easy

Why use patient finance? If you ask Gill Cramb, Practice Manager at Portlethen Dental Care then she’ll tell you it’s because it makes life easier for everyone. Long-time Medenta customer, Gill, has seen the popularity…

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Why use social media in a dental practice?

Social media management consultant, Gemma Starkey, also known as Miss Social, shares some suggestions as to how to improve your social media game. When I first started out in dentistry, I remember dentists discussing whether…

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You’re not selling, you’re solving problems

Dental Business Coach, Ashley Latter, explains how selling, if done ethically, need not be a dirty word. Nobody likes to be on the other end of a hard sell. A salesperson who uses hard selling…

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Consumer duty – is it any of your business?

Think the new Consumer Duty is none of your concern? If you offer patient finance in your practice then Head of Medenta, Richard Scarborough, encourages you to think again. You may have heard about the…

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How to sell the benefits of treatment in the UK rather than Turkey

As the phenomenon of ‘Turkey teeth’ shows no sign of losing its popularity, Dental Business Coach, Ashley Latter, offers some advice on how to share the benefits with patients of staying local for their treatment.…

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Career breaks as a benefit to employees and the practice

Specialist HR and Employment Solicitor, Sarah Buxton discusses the best way to structure career breaks for employees. As practices continue to experience difficulties recruiting and retaining good staff, it’s important to consider what benefits you…

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Five compelling reasons to join the dental industry

How dental practices can attract non-clinical team members from outside dentistry by highlighting these five compelling reasons to join the dental industry.  Lucie Simic joined the dental industry more than a decade ago, taking the…

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Top tips for keeping a happy team

Lucy Simic, Dental business consultant, shares her top tips for keeping your dental practice team happy. What you’ll hear: Are your team engaged and focused? Team development – Know your teams skills and how they…

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Keeping your cash flow smooth with patient finance

Since he took on ownership of Courtyard Dental practice in 2006, Dentist, Marcos White, has worked to create a fully private high-end practice with a welcoming environment. Specialising in cosmetic dentistry, he and his team…

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How a Treatment Coordinator can add value to a practice

As more practices introduce Treatment Coordinators (TCOs), Business Development Manager, Shelley Clegg, spoke to Rebecca Copeland, who was one of the first people in the country to gain the Level 3 BTEC Advanced Diploma in…

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The road to recovery

The transition from Winter to Spring can see weather that’s Jekyll and Hyde! One day, the weather is mild and sunny and we’re able to enjoy the crocuses peeping their heads above the ground and…

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