Dental Team Archives

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6 Jul 2026 • Blog, Communication

How the right training for Treatment Coordinators makes all the difference

The Treatment Coordinator (TCO) role continues to evolve across UK dental practices. For many teams, a TCO is now a key part of the patient journey. Yet how that role is understood, supported and developed…

14 May 2026 • Blog, Mental Health

Mental Health Awareness Week 2026: time to take action to stay well

For Mental Health Awareness Week Psychological Safety Specialist, Mindset Advantage Practitioner and Mental Health First Aid (MHFA) trainer, Andy Elwood suggests some actions dental team members can take to preserve their own mental health. As…

24 Apr 2026 • Blog, Marketing

Seasonal trends: How to prepare for increases in demand

Like most businesses, dentistry experiences seasonal trends, times in the year when certain treatments attract more interest than others. Here, Medenta Business Development Manager, Shelley Clegg, explains how understanding the ways patient behaviour changes throughout…

20 Mar 2026 • Blog, Managing patient finance in practice

Finance myths: what dental teams and patients often get wrong

Uncomfortable about talking about finance? Medenta Business Development Manager, Andy Thomas, addresses some of the myths around offering dental patient finance and shows how it benefits patients. Talking about finance in dentistry can feel delicate…

19 Jan 2026 • Blog, Mental Health

Not so blue Monday: how dental practice teams can boost mental health

Blue Monday, often dubbed the “most depressing day of the year,” supposedly falls on the third Monday of January. While the science behind it is debatable (to say the least!), the reality is that many…

10 Dec 2025 • Blog, HR

Induction programmes – how to give your new staff the best start in their new job

Medenta Business Development Manager, Lesley Turner, suggests ways to help new employees get off to the best start. Many people are nervous during their first days in a new job. There are so many things…

17 Sep 2025 • Blog, Communication

Reasons to Follow Up with Patients

Dental Business Coach, Ashley Latter, explains why it’s always a good idea to follow up with patients, whether they’re ready to say ‘yes’ now or not. Attending an appointment with a dentist need not mean…

9 Jun 2025 • Blog, Communication

Mastering Difficult Conversations – develop your team’s superpowers

Highly experienced practice manager and dental practice management consultant, Lisa Bainham, explores how to help team members cope with the inevitable challenging conversations team members will face. In every dental practice, being called on to…

4 Apr 2025 • Blog, Communication

The Importance of Developing Your Team

The success of a dental practice hinges not only on the expertise of its dentists but also on the collective strength and development of the entire team. In private practice, where patient expectations and regulatory…

21 Nov 2024 • Blog, Mental Health

Wellbeing in dentistry – a benefit to the business as well as the team

Dentist and CEO of Psynergy Mental Health, Ritesh Aggarwal, explains the importance of mental wellbeing in dentistry and offers some suggestions as to how to support this in practice. Team wellbeing is the cornerstone of…

13 Aug 2024 • Communication, Mental Health, Podcasts, Practice Management

Top tips for keeping a happy and motivated team

Hazel Dockery is joined by Emilia Forrester, Multi-Award winning dental nurse, who shares her top tips for creating and maintaining a happy and motivated team. What you’ll hear: How Emilia got into dental nursing and…

26 Jun 2024 • Blog, Customer Service

Making patient finance easy

Why use patient finance? If you ask Gill Cramb, Practice Manager at Portlethen Dental Care then she’ll tell you it’s because it makes life easier for everyone. Long-time Medenta customer, Gill, has seen the popularity…