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When it comes to patient finance, Medenta exists to support you, your team and your patients every step of the way.

We have created a course that presents the Consumer Duty regulation, introduced by the Financial Conduct Authority (FCA) the UK’s financial conduct regulator.

Our training module aims to provide the following learning outcomes:

  • Have a high-level understanding of the Consumer Duty regulations – specifically the new Consumer Principles, the cross-cutting rules and the four outcomes.
  • Recognise how consumer outcomes align with the activities that dental practices undertake.
  • Understand actions you need to take to comply with Consumer Duty.

We would recommend that you and your team complete the training as soon as possible to ensure that the first duty of your business is always to your customers.*

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